As far as the Company, customer service, and quality, I would give 5 stars. It only has 4 because our little girl is a weird size. She is on the small size and not real thick in the chest, but she is wide across the chest if that make sense. When I ordered, they even contacted me that the size I put down and her measurements wouldn't work, that she was between sizes. Got me the next size up, XL. Still a little tight across the chest, but she loves it.
Cute little sweater. Savannah's measurements are Neck-18 inches, Girth- 28 inches, and Length-24 inches and she weighs 58lbs so buying her clothes is a disaster most times. I got her a 2XL in this sweater and it fits perfectly except it's a little small in her chest/front leg area. She doesn't seem to mind! She's an amstaff pittie mixed with corgi/dachshund so it's to be expected. It's soft cotton. Came with a weird smell but I assume once I wash it it will come out (winter is a weird time to ship clothes, I get it). I love it and she loves it. She got so many compliments when I took her for a walk in it yesterday!