I'm a long-time online shopper, and this is exactly how I want all web stores to function! We were able to keep it looking fun and fresh thanks to my dear friend Natasha at Lux55. She's kept the website looking cool over the years and I couldn't do what I do without her!
In my 8+ years running this store, I've never seen anything like this incredible series of unforeseen, unprecedented events. I've been answering emails and DMs asking if we are eliminating coats from our lineup, customers think we are never getting more.
We operate fit4apit from our home and the stock room and packing/shipping station is right here. I process and all orders and my husband and I deliver all of the packages to USPS. We're being soooo very extra careful about disinfecting surfaces and washing our hands
As far as the Company, customer service, and quality, I would give 5 stars. It only has 4 because our little girl is a weird size. She is on the small size and not real thick in the chest, but she is wide across the chest if that make sense. When I ordered, they even contacted me that the size I put down and her measurements wouldn't work, that she was between sizes. Got me the next size up, XL. Still a little tight across the chest, but she loves it.
Cute little sweater. Savannah's measurements are Neck-18 inches, Girth- 28 inches, and Length-24 inches and she weighs 58lbs so buying her clothes is a disaster most times. I got her a 2XL in this sweater and it fits perfectly except it's a little small in her chest/front leg area. She doesn't seem to mind! She's an amstaff pittie mixed with corgi/dachshund so it's to be expected. It's soft cotton. Came with a weird smell but I assume once I wash it it will come out (winter is a weird time to ship clothes, I get it). I love it and she loves it. She got so many compliments when I took her for a walk in it yesterday!